Monthly Archives: December 2013

The 101 on Returns

Learn everything you need to know about returns so you can make the process easy and efficient for your customers.   When a customer wants to return an item purchased from your OpenSky store: The customer contacts our Customer Love team with their order number and item(s) that they want to return. As long as […]

Gaining Followers

There are a variety of ways you can go out gaining followers or “growing your reach” on OpenSky. Here are a few tactics, broken out into “Active” and “Passive” methods. Grow Your “Reach”: Passively & Actively Gaining Followers Like other social media sites, a key to success on OpenSky is making sure you’re always growing […]

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Introducing #FastShip

Introducing FastShip Come December, the expectations for accurate and timely fulfillment are at an all-time high. But if you’re able to comfortably and confidently ship products late in the shopping season, take advantage of FastShip on OpenSky. Give shoppers piece of mind to shop late in the season by providing a shipping cut-off deadline on all your products with one click. […]

An Interview with OpenSky Merchant ShopLuLu

The Lean Retailer recently interviewed OpenSky Merchant Jill Ehrlich about her business, and OpenSky store. Here’s her story. I’m Jill Ehrlich and I have a brick and mortar store that I operate two days a week during the Amish Market in Pennsylvania. I also operate my own e-commerce website from our HQ in Wilmington, Delaware – […]

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National Free Shipping Day & #FastShip

National Free Shipping Day (#freeshippingday) On Wednesday, December 18th OpenSky will participate in National Free Shipping Day. This is the day when online retailers offer free shipping to shoppers for the day.  It’s designed to fall later in the holiday shopping window in order to drive orders on products that can still ship and arrive […]

promotion

Best Practices: A Week of Posts

Use OpenSky to organize and coordinate posts across your social networks. Posting good content on a regular basis keeps your followers engaged in your business. A Week of Posts Plan your week to include a mix of posts that sell ($) and posts that engage to build your brand (+). Monday – Post a promotion […]

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Takeaways from Black Friday through Cyber Monday

Congrats! You’ve made it through the busiest retail weekend of the year! First off, hats off to all OpenSky Merchants who took advantage of the holiday shopping weekend (Black Friday – Cyber Monday) The merchandising, promotions and marketing done led to one of the most successful shopping weekends for the entire community in this history […]

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