Important Changes to Our Merchant Agreement
Plus a service that simplifies sales tax compliance
Changes to our Merchant Agreement took effect on December 1—and you want to listen up. Updates affect:
- When you get paid
- How we determine late shipments
- How we handle certain returns
- And more
Read on for details and to learn about a great service that can help simplify sales tax compliance.
5 changes you need to know about
1. We now process payments on the 15th and the last day of every month, instead of the 10th and 25th.
This means that if you process orders from the 1st to the 15th of the month, you’ll get paid on the last day of the month. If you process orders from the 16th to the end of the month, you’ll get paid on the 15th of the following month.
Please keep in mind that banks take 2 to 3 business days to process payments.
2. We now use “prepared for shipment” dates to determine delinquent shipments.
Orders are “prepared for shipment” once a shipping carrier receives your request for a label, or once you mark an order “processed.” If you do both, we’ll use the date the carrier receives your request as the “prepared for shipment” date.
3. We have a new Declaration of Authentic Goods Statement. You may be asked to submit this if we need to verify the authenticity of your goods, or to ensure they don’t infringe on someone else’s rights.
4. We may ask for more info (including photos) to resolve situations in which you receive returns in un-resalable condition.
5. We can edit your listings to optimize them. Revisions will not change the product being sold or the amount you will receive in the event of a sale.
See full details on all our changes in our Help Center.
Partner Spotlight: TaxJar
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