Do You Add the 1 Attribute Every Product Needs?

Don’t Miss This Key Product Detail

Plus, take the pain out of tax returns, end that negative self-talk & more

We have tons of projects in the works to help your business reach its limitless potential in 2016. But you can do one really important thing on your own to provide a good shopping experience: Enter accurate item weights.

Our Customer Support Team uses product weights to generate return shipping labels when a shopper requests a return.

If a product doesn’t contain an accurate weight, we run into two problems that shoppers hate:

  1. The shopper requesting the return may not be able to ship the item back to you because the return shipping label we send them (based on the item weight entered) is insufficient.
  2. The shopper may have to pay for the additional postage to return the item.

Avoid disappointing your shoppers and take the time to review your item weights. It’s an important detail that can turn first-time buyers into lifelong customers.

Partner Spotlight: TaxJar

TaxJar makes sales tax compliance simple by taking the pain out of reporting and filing your sales tax returns. Get started by giving yourself a quick and painless Sales Tax Compliance check up for 2016. Then start your 30-day risk free trial of TaxJar today!

From Auctiva EDU & The OpenSky Merchant Blog

Stop The Negative Self-Talk

Why it’s bad for your business and how to end it

By Brad and Debra Schepp

Do you see failure lurking behind every corner? As a small-business owner, if you do, you may be hurting your business. Read Story

Why Shoppers Abandon Their Carts

See how you can get them back.

By Brad and Debra Schepp

The term “cart abandonment” makes many online sellers a little queasy. Orphaned carts represent lost income. Why do shoppers abandon their carts? We talked to a few experts to find out. Read Story

Merchant Newsletter | January 28, 2016

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