Have You Picked a Plan? You Need to by May 1.

 

Pick a Plan by May 1

Plus, avoid penalty fees, streamline your multi-channel selling & more.

If you haven’t signed up for one of our new plans, be sure to do so ASAP. On May 1, 2016, all merchants will need to be subscribed to a plan to continue selling on OpenSky. Read on for more details.

Plus, see how you can keep shoppers happy and avoid penalty fees, check out two new fixes you’ll love, and improve your multi-channel selling with Skubana.

Pick a Plan in the Next 2 Weeks

You’ll need to subscribe to a new plans by May 1, 2016, to continue selling on the marketplace.

If you don’t, your account will be deactivated, your products will be unpublished and shoppers won’t be able to buy from you until you’ve picked one of our plans.

Join more than 1,000 merchants who have already made the switch and take advantage of new features, a flat, lower commission rate and much more. Remember that OpenSky reaches more than 20 million eager U.S. shoppers who spent millions last year.

If you’re unsure about which plan suits you best, set up a time to talk to one of our Merchant Advisers to learn more about how our new plans can help save you money, reach more of the right shoppers and much more.

Shoppers Love Tracking Info

According to comScore, 97% of shoppers want tracking services for their packages. We can vouch for that. Shoppers regularly contact our Customer Support Team to ask when they’ll get their purchases. Who can blame them? We’re sure you get excited when you buy something online, too, and are eager to get it.

So be sure to enter valid tracking numbers for all your orders. Doing so will keep you in shoppers’ good graces, will help you comply with our Merchant Quality of Service Agreements and will help you avoid penalty fees.

And if you enter tracking info incorrectly, be sure to update it. It’ll keep shoppers in the loop and will make it so your product shows movement once it’s on its way. Remember that all orders (that aren’t custom items) must show a carrier pickup on the tracking number within 2 business days and must be delivered within 10 business days. Orders that don’t will incur fees.

You can view, update and process orders on your “Orders” page, so be sure to check that page regularly and update any orders that need it—especially ones that aren’t showing movement!

Fixes You’ll Love

We did a little clean up this week and fixed two things that will help you gauge your profits more accurately and sell more efficiently.

  1. We reworked the stats that appear on your Dashboard so your sales totals no longer include canceled orders.
  2. We fixed a bug that was allowing some products to be oversold.

Unlock Your Products’ True Selling Potential with Skubana

Earn EVERY dollar that your product is worth. With Skubana’s powerful profitability tools and intuitive multi-channel inventory software, selling is now a science of automation. Understand your customers’ buying habits, discover each product’s peak seasons, all with full control over your inventory and start selling smarter. See why the top 500 Amazon sellers use Skubana. Try Skubana free for 14 days.

From Auctiva EDU & The OpenSky Merchant Blog

Instagram Advertising, Part 2

How to succeed

By Brad and Debra Schepp

The billions of photos shared on Instagram are proof of just how popular this social media site is. And now that you know how to get started, let’s look at how to really become part of the Instagram community to gain new shoppers. Read Story

Merchant Newsletter | April 20, 2016