Exciting News: FTP is Here! Learn How to Manage Your Products More Efficiently

 

Introducing Our New FTP Feature

Plus, how to cut your commissions in half & more.

Want a new way to manage your products and orders in bulk? We have just the thing. Plus, see how you can cut your commission rates in half and how we’re improving the Merchant Toolkit to better serve you.

Say Hello to FTP Updates

You can now manage your orders and products using our new FTP feature if you’re on the Pro, Elite or Enterprise Plans. If you’re on the Starter Plan, be sure to upgrade to gain access.

The FTP feature is a great option if you have a large amount of products, or orders as it allows you to update and process these items in bulk quickly.

You can access the feature on the “Add More Products” page of your Merchant Toolkit and get step-by-step instructions in our Help Center. They’ll walk you through enabling and using the feature.

Use a third-party partner that uses FTP for managing products or orders? Contact our Customer Support Team and we can work with the company to integrate our systems.

Cut Your Commissions in Half

Don’t forget to sign up for an OpenSky plan if you haven’t already. It’ll cut your commission rate in half.

As we’ve mentioned before, our new plans reduce commission rates from up to 30% to a low, flat 15% regardless of how a sale is generated—which means you keep more of your profits.

The new plans also give you access to powerful tools to scale your business, the ability to reach more than 20 million U.S. shoppers and much more. Plus, they allow you to continue selling on the marketplace.

Take a few minutes to review our plans now and sign up for the one that best suits your business. We can’t wait to welcome you to a better, more profitable way to sell on OpenSky.

Toolkit Cleanup

Notice more helpful tips and guidance in your Merchant Toolkit as you add products? It’s just our way of improving the OpenSky selling experience for you and ensure you’re utilizing our tools to your full advantage.

Recently we had non-OpenSky merchants test our tools to get their feedback. We learned a lot and have been optimizing the Toolkit accordingly.

For instance, we debuted a new explanation of the “SEO description” field that displays when you add products to make it more evident that we enter this information for you, but you can change it as you see fit. We also reworked the “Photos & Video” section so you know that we require at least one photo for every product added.

More updates are on the horizon, so stay tuned!

From Auctiva EDU & The OpenSky Merchant Blog

Are You Wasting Time?

How to budget your time like your money

By Dennis L. Prince

If you want to use the precious hours you have making money, you don’t have time to waste. But you could be doing just that. Read Story

Merchant Newsletter | May 5, 2016

Improvements to Your Merchant Toolkit Dashboard & More

In early October we removed the “feed” portion of the Merchant Toolkit Dashboard.

Throughout 2015 we’ve been researching how our members discover and shop on OpenSky. We noticed that some of the “social” aspects of the experience were distracting and confusing.

So we ran tests throughout the summer to see if a simpler experience, focused on great deals, product discovery, and personal recommendations, would be more engaging and generate more sales.

It did.

The New Experience

Many of the old “social” features on OpenSky have been clarified to help members shop more. Now:

  1. Members can only follow Stores to learn about products and offers. (They can’t follow other members any more, or be followed.)
  2. “Loves” are becoming a Wish List feature, so members can keep track of items they’d like to buy later.
  3. Product reviews from verified buyers have replaced open-ended comments.
  4. We also replaced the old Feed page with a new OpenSky home page, to give you more visibility. Your product promos, storewide sales, discount programs and loved items now appear in a distinct section of your followers’ home pages.

What This Means for You

The new home page is nearly 25 times more popular than the old Feed page and we’re going to keep improving it with a blend of personal recommendations and popular products from across the marketplace.

Now that we’ve disabled the shopper-facing feed, we decided to remove it from your Dashboard as well. This simplifies the content and makes your Dashboard load much faster. (This also simplifies the code so our team can move faster on new upgrades.)

We also simplified the process for creating a new promotion,and replaced the old, sometimes fragile, Posting Tool with a simple, one-page form.

New Features Coming

We’re currently researching 2 new programs to upgrade your Merchant Toolkit in 2016:

First, we want to give you better data about your marketing, customers and sales so you can see the best ways to grow your business. We’ve been busy prototyping charts and graphs so you can see your sales data at a glance. If there’s specific information you’d like to see in your Dashboard please let us know.

Second, we’re working on an “Auto-Pilot” program, which would crunch data to give you specific recommendations for merchandising, marketing and promotions so you can get better results faster.

In the meantime, you should continue creating new promotions. They still trigger automatic emails and mobile app notifications and appear on the new home page (where shoppers buy far more products than they did 6 months ago).