Exciting News: FTP is Here! Learn How to Manage Your Products More Efficiently

 

Introducing Our New FTP Feature

Plus, how to cut your commissions in half & more.

Want a new way to manage your products and orders in bulk? We have just the thing. Plus, see how you can cut your commission rates in half and how we’re improving the Merchant Toolkit to better serve you.

Say Hello to FTP Updates

You can now manage your orders and products using our new FTP feature if you’re on the Pro, Elite or Enterprise Plans. If you’re on the Starter Plan, be sure to upgrade to gain access.

The FTP feature is a great option if you have a large amount of products, or orders as it allows you to update and process these items in bulk quickly.

You can access the feature on the “Add More Products” page of your Merchant Toolkit and get step-by-step instructions in our Help Center. They’ll walk you through enabling and using the feature.

Use a third-party partner that uses FTP for managing products or orders? Contact our Customer Support Team and we can work with the company to integrate our systems.

Cut Your Commissions in Half

Don’t forget to sign up for an OpenSky plan if you haven’t already. It’ll cut your commission rate in half.

As we’ve mentioned before, our new plans reduce commission rates from up to 30% to a low, flat 15% regardless of how a sale is generated—which means you keep more of your profits.

The new plans also give you access to powerful tools to scale your business, the ability to reach more than 20 million U.S. shoppers and much more. Plus, they allow you to continue selling on the marketplace.

Take a few minutes to review our plans now and sign up for the one that best suits your business. We can’t wait to welcome you to a better, more profitable way to sell on OpenSky.

Toolkit Cleanup

Notice more helpful tips and guidance in your Merchant Toolkit as you add products? It’s just our way of improving the OpenSky selling experience for you and ensure you’re utilizing our tools to your full advantage.

Recently we had non-OpenSky merchants test our tools to get their feedback. We learned a lot and have been optimizing the Toolkit accordingly.

For instance, we debuted a new explanation of the “SEO description” field that displays when you add products to make it more evident that we enter this information for you, but you can change it as you see fit. We also reworked the “Photos & Video” section so you know that we require at least one photo for every product added.

More updates are on the horizon, so stay tuned!

From Auctiva EDU & The OpenSky Merchant Blog

Are You Wasting Time?

How to budget your time like your money

By Dennis L. Prince

If you want to use the precious hours you have making money, you don’t have time to waste. But you could be doing just that. Read Story

Merchant Newsletter | May 5, 2016

Have You Picked a Plan? You Need to by May 1.

 

Pick a Plan by May 1

Plus, avoid penalty fees, streamline your multi-channel selling & more.

If you haven’t signed up for one of our new plans, be sure to do so ASAP. On May 1, 2016, all merchants will need to be subscribed to a plan to continue selling on OpenSky. Read on for more details.

Plus, see how you can keep shoppers happy and avoid penalty fees, check out two new fixes you’ll love, and improve your multi-channel selling with Skubana.

Pick a Plan in the Next 2 Weeks

You’ll need to subscribe to a new plans by May 1, 2016, to continue selling on the marketplace.

If you don’t, your account will be deactivated, your products will be unpublished and shoppers won’t be able to buy from you until you’ve picked one of our plans.

Join more than 1,000 merchants who have already made the switch and take advantage of new features, a flat, lower commission rate and much more. Remember that OpenSky reaches more than 20 million eager U.S. shoppers who spent millions last year.

If you’re unsure about which plan suits you best, set up a time to talk to one of our Merchant Advisers to learn more about how our new plans can help save you money, reach more of the right shoppers and much more.

Shoppers Love Tracking Info

According to comScore, 97% of shoppers want tracking services for their packages. We can vouch for that. Shoppers regularly contact our Customer Support Team to ask when they’ll get their purchases. Who can blame them? We’re sure you get excited when you buy something online, too, and are eager to get it.

So be sure to enter valid tracking numbers for all your orders. Doing so will keep you in shoppers’ good graces, will help you comply with our Merchant Quality of Service Agreements and will help you avoid penalty fees.

And if you enter tracking info incorrectly, be sure to update it. It’ll keep shoppers in the loop and will make it so your product shows movement once it’s on its way. Remember that all orders (that aren’t custom items) must show a carrier pickup on the tracking number within 2 business days and must be delivered within 10 business days. Orders that don’t will incur fees.

You can view, update and process orders on your “Orders” page, so be sure to check that page regularly and update any orders that need it—especially ones that aren’t showing movement!

Fixes You’ll Love

We did a little clean up this week and fixed two things that will help you gauge your profits more accurately and sell more efficiently.

  1. We reworked the stats that appear on your Dashboard so your sales totals no longer include canceled orders.
  2. We fixed a bug that was allowing some products to be oversold.

Unlock Your Products’ True Selling Potential with Skubana

Earn EVERY dollar that your product is worth. With Skubana’s powerful profitability tools and intuitive multi-channel inventory software, selling is now a science of automation. Understand your customers’ buying habits, discover each product’s peak seasons, all with full control over your inventory and start selling smarter. See why the top 500 Amazon sellers use Skubana. Try Skubana free for 14 days.

From Auctiva EDU & The OpenSky Merchant Blog

Instagram Advertising, Part 2

How to succeed

By Brad and Debra Schepp

The billions of photos shared on Instagram are proof of just how popular this social media site is. And now that you know how to get started, let’s look at how to really become part of the Instagram community to gain new shoppers. Read Story

Merchant Newsletter | April 20, 2016

Important News: New OpenSky Plans Are Now Live

 

Have You Picked Your Plan Yet?

It’ll cut your commissions in half.

April 1 was a big day. Not only did we release new improvements we’ve been working on (a new Dashboard you can now see and a better way to calculate ship times), we debuted our new plans.

If you haven’t already, be sure to review the plans and sign up today for the one that best suits your business. Eventually, all OpenSky merchants will need to sign up for a plan to continue selling on the marketplace.

Our powerful growth plans give you the right tools to scale profitably. Not only will you save more, you’ll sell more by getting your products in front of the right shoppers. Read on to learn more about the savings and the new features included in each plan.

Plans Cut Commissions

Picking any of the plans (Starter, Pro, Elite and Enterprise) will cut your commission rate in half to a flat 15%. And, if you opt in to a plan for a year, you can save up to 20% compared to signing up for a monthly subscription.

If you’re unsure which plan is right for you, here’s a quick rundown of our most popular options.

The Pro Plan is perfect for existing OpenSky merchants and those looking to grow their operations. It gives you access to:

  • Unlimited product listings
  • Access to affiliate marketing across more than 250 publishers
  • Preferred placement in OpenSky search and categories
  • Inclusion in abandoned cart emails
  • Easy product uploads and imports
  • And more

The Elite Plan is perfect for larger businesses with $5,000+ advertising budgets that really want to keep pushing their selling potential. It gives you access to everything you get with Pro plus:

  • Account management services
  • In-depth shopper and marketing analytics
  • Targeted ads on Facebook, Pinterest and Google (that are managed for you)
  • Access to selling on LivingSocial, Twitter and 200 other ad channels (again, managed for you)

We also have plans for bigger and smaller businesses if you need more options. Just check out our Starter and Enterprise Plans.

Need Help Picking a Plan?

We know this is a big change, so if you have any questions or need help picking the plan that’s right for your business, don’t hesitate to set up a time to talk to one of our Merchant Advisers.

From Auctiva EDU & The OpenSky Merchant Blog

Instagram Advertising, Part 1

How to get started

By Brad and Debra Schepp

If you’re not using Instagram to market your items, you’re missing out on a valuable tool. Instagram is nearly as popular as Facebook. Not sure where to start? We’ll walk you through it. Read Story

Merchant Newsletter | April 6, 2016