When we met Drew Friedman in 2006, he’d already been a successful eBay seller since before the turn of the century. Friedman, the president of White Mountain Trading Company, buys and sells Mount Blanc specialty pens and other high-end merchandise.
His background of more than 20 years in business was a help when he started his e-commerce business, but as anyone who’s been doing this for such a long time knows, that didn’t mean there weren’t challenges, changes and plenty of turns in the road in his journey.
Sales background starts merchant off right
Schepp: What did you do before you got into e-commerce, and how does that experience help you as an online merchant today?
Friedman: I was the national sales manager for a manufacturing firm traveling all over Canada and the U.S. When hired in 1998, I was charged with figuring out how the Internet and e-commerce were going to help increase our sales and decrease our selling costs.
Read the entire article on Auctiva EDU.